Summer Camp & Conference Guest Guide


Wake Forest University Conference & Event Services is pleased to welcome you to our beautiful campus! It is our mission to make your stay with us as enjoyable as possible.  If you ever need assistance while staying with us, don’t hesitate to contact our team at any time.  The following information is intended to provide you with important policies &  services available to you during your stay.


HOUSING


Check-in

Upon check-in you will receive your room key, a summer guest access card, dining card, & a lanyard.  Please keep your room key & access card secured on your lanyard at all times.

Prior to Check-out

Remove all personal belongings from your room. Double check all storage spaces, turn off the lights, remove linens from bed, pillow & bathroom. Please place any dirty linens & towels inside the pillowcase. Leave your linens in your room.

Check-out

Please check-out on your scheduled departure day & time. Late check outs may result in additional fees. To check out, please return your key, access card, & dining card to Conference & Event Services Staff or your Program Director.

Lost Keys, Access Cards & Lockouts

If you get locked out of your room, contact our 24 hour guest assistance number (336.758.1755) and our team will be happy to help you. If you lose your key / access card, please notify your program director & our team within 24 hours.   Lost Key: $75.00, Lost Access Card: $15.00

Housekeeping

Rooms, Suites & Apartments will be cleaned before arrival. Common areas & hall bathrooms will be cleaned daily by the WFU Custodial Services team. You are responsible for keeping your room tidy & taking out your trash during your stay.  Trash disposal is centrally located in each Residence Hall.

If you are housed in  a suite or  apartment,  you are responsible for keeping the bathroom clean; custodial services will not enter an occupied suite or apartment. Guests staying in suite or apartment style rooms may obtain extra toilet paper at the Conference Services Desk in Polo Residence Hall.

Laundry

All residence halls have a coin operated laundry room available @ $1.50 per wash /dry. Detergent is not provided & there are no change machines available on campus.

Linen Service

If your conference provides linen service, you will be provided with 2 flat sheets, 1 pillowcase, 1 pillow, 1 blanket, 1 bath towel, 1 hand towel, 1 wash cloth.

Animals

Pets and animals are not allowed in residential facilities.  Service and Emotional Support Animals are accepted on a case by case basis and in accordance with applicable laws and regulations. Documentation will need to be provided on the letterhead of the guest’s treating physician or mental health provider prior to or upon check in.

GUEST SAFETY & CONDUCT


In Case of Emergency
  • Call Campus Police @ 336.758.5911 or dial 911 from any university phone.
  • Move to a safe place if necessary.
What To Do When

We encourage you to become familiar with our Emergency & Security Procedures. This information will include how to report an emergency on campus, emergency alert methods,  fire safety information, local area health & medical facilities as well as evacuation & triage areas.

Lost or Stolen Property

If you should lose something during your stay or you have noticed that you left something behind after returning home, please call the Conference & Event Services team at 336.758.1755.  To report lost or stolen property to Campus Safety, please call Evidence Management at 336.758.4566.

Damages & Furniture

Guests must respect WFU property, which includes not moving furniture, from or within sleeping rooms, study rooms, or other areas. Doing so may result in damage and/or service fees.

Smoking*

All Wake Forest residence halls, apartments, and houses are non-smoking. This includes all interior spaces. The no smoking policy extends 50 feet from buildings,including balconies, patios and porches.  *For purposes of this policy, smoking is defined as the burning, lighting or use of a tobacco product and any other smoking device or equipment, including but not limited to cigarettes, cigars, electronic cigarettes (e-cigarettes), hookahs, vaporizers, marijuana and pipes.

Alcohol & Drugs

Possession and/or consumption of any alcoholic beverage by anyone less than 21 years of age is a violation of state law. Possession, sale, or use of non-prescription drugs or narcotics or drug paraphernalia violates state and federal laws and the regulations of the University.

Firearms

Firearms, ammunition or weapons are prohibited on any part of the campus.

Gambling

Gambling is against North Carolina state law and is not allowed on campus.

Noise Policy

The summer camp & conference environment is one meant to be supportive of the academic mission and focus of the University. As such, noise or other activities that are excessively loud or bothersome to other people are strictly prohibited at any time.  Please be mindful of academic classes in session & department offices throughout your stay.

OTHER SERVICES


Internet

Wake Forest University provides an open wireless network for our campus guests who want quick and easy access to the Internet.

Network: WFUGuest

Password: WFUguest does not require a sponsor or a password to connect to it.

View more information on the Guest WiFi services website.

Printing & Copying

Printing & copying services are available at the Benson University Center.

p: 336.758.5251

Monday – Thursday 8:30am – 6pm
Friday 8:30am – 5pm

Located in Benson 334, third Floor of the Benson University Center, near Information Desk

The Copy Center accepts cash, checks, Visa/Mastercard and Deacon Dollars.

Mail & Packages

Guests have the option of renting a post office box from campus mail services for the summer ($35.00) .

Note that mail / packages cannot be delivered directly to campus housing and all mail must filter through postal services.

If you choose to reserve a post office box, please contact Meri Silveri at silvermm@nullwfu.edu or 336.758.1922. We also recommend reviewing the campus mail services hours of operation to ensure the hours of availability will meet your needs.

Fitness Center

Guests are welcome to utilize Reynolds Gym at the guest rate and passes can be purchased directly from campus recreation .

Rates:

  • $10 (day)
  • $20 (week)
  • $40 (month)

Please visit the WFU Campus Recreation website for more information on hours and memberships.

Parking

Parking is included for all summer camp & conference guests. A parking pass for general lot parking will be provided to you upon check in. Conference & Event Services does not provide visitor parking passes.

View our Campus Parking Map for available General Lots.

Attractions & Visitor Info

Find a list of local area restaurants and attractions on our Visitor Information page.

DINING


Dining hours & locations vary during the summer months. Each group is given a designated dining time & location to ensure expedited service for all guests.  Additionally, your group may have a full or  partial meal plan. If you are unsure which meals are included with your registration and/or what your designated dining times & locations are, please contact your program director.